In this example, the end users have the Plantronics Savi 720 device connected to a Cisco IP phone, and then to a thin client device. Users might require a way to selectively allow or disallow audio devices from passing through to Skype for Business as human interface devices (HIDs).Įxample of what can cause the issue: When users connect certain headset devices to a client endpoint with the RealTime Media Engine, a dial tone might play when you open Skype for Business. Some uncertified Skype for Business audio devices do not behave correctly when used with the HDX RealTime Optimization Pack.
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